General Terms and Conditions

A car can be rented by any person over 23 years of age who has owned a driving license for minimum 2 years.

A rented car must not be used in the following circumstances:

• If the driver is under the influence of alcohol, antidepressants, narcotics, sleeping pills or other medications;
• For illegal purposes (e.g. criminal activity, offences relating to the customs and/or foreign exchange etc.);
• For paid transport of passengers and goods;
• In any type of competition, speed practice or race;
• To start or tow other vehicles, trailers or any other objects;
• When the vehicle is not in driving condition;
• For driving lessons.

The client shall:

• Not overload the vehicle with passengers or objects;
• Not cross the border of the Republic of Serbia in the rented car without the permission of VBI Rent a Car;
• Bear the costs of the petrol used;
• Ask VBI Rent a Car’s permission to extend the agreed car rental period and do so 48 hours before the deadline for the return of the vehicle has expired;
• Immediately stop driving if the kilometre counter breaks down during the use of the vehicle and inform about it VBI Rent a Car;
• Compensate VBI Rent a Car in the amount equivalent to the costs of 500 km for every day of the rental period if, when the vehicle is returned, it is determined that the kilometre counter has been damaged;
• Keep the vehicle clean and tidy during the rental period;
• Return the rented vehicle on the due date or earlier if so requested by VBI Rent a Car;
• Use the vehicle only for own purposes and not sub-rent it or lend it to any third party;
• Pay any fines received with regard to the use of vehicle, caused by the client’s own fault (violation of traffic rules);
• In the event of an accident, protect the interests of VBI Rent a Car and its insurance company by:
  • Writing down the names and addresses of the parties involved in the accident and the witnesses to the accident;
  • Not leaving the damaged vehicle without removing it from the place of accident and securing it first;
  • Informing VBI Rent a Car about the damage, even if minor
  • Immediately calling and waiting for the traffic police to arrive and perform official investigation of the accident should more serious damage be caused to the vehicle or if someone has been injured (even when the accident was clearly caused by someone else);
  • Submitting a written report on the accident to VBI Rent a Car.

INSURANCE

In accordance with the legal provisions and insurance rules, when using a rented car the client is insured against liability for damage to third parties whilst the vehicle is insured against theft and fire. Car insurance against theft does not apply if the client has lost the driving licence or the car keys. In the event of a traffic accident, the client will participate 20% in the costs of damage if the traffic police determines their culpability during the investigation.

The client will be liable for the damage to the vehicle caused while they were using it, as well as for the damage arising from non-use (the condition of the damaged vehicle during the repair period if the damage was caused by the client). The cost of damage due to which the vehicle was not used shall be equivalent to the lump sum of daily rental fee according to the current price list. When concluding the rental agreement, the client may insure him/herself against the said risks by paying a daily premium set in the current price list.

Regardless of the potential buyout of the damage value, the client shall be liable:

• For the damage to the vehicle caused under the influence of alcohol or drugs;
• If the damage was caused intentionally or due to gross negligence while driving;
• If the client did not possess a valid driving licence at the moment when the damage occurred.

Should the client violate any of the provisions or conditions, they will compensate VBI Rent a Car for any damage arising from such violation, the extent of which will be determined by VBI Rent a Car.